The L A CPA Archives | Rick Norris

Antiquing: How My Wife Convinced Me, and The Impact on Business Strategy

It started with Chumlee. I walked through the living room to my computer and stopped to watch Rick and Chumlee on Pawn Stars discuss the historical significance of something like a musket rifle. This intrigued me, but what really got me interested in their antiques was “value.” No, I don’t mean some 1920 decorative egg, I mean something that won’t break down within two years like my microwave.

Eight years ago, we purchased moderately expensive sconces. We didn’t realized that they would only last about five years. They developed an electrical short, and succumbed to the outside elements.

Inspired by the Pawn Star’s antiques, I bought four 1929 sconces at an estate sale that I will recondition. I believe these will be a better value than going to a lamp store to pay $200 per sconce. These antiques have lasted over 80 years, and are pretty cool to look at. I believe they will be a good value.

Then I came across a Strategy+Business Magazine article, Power of the Post-Recession Consumer by Gerzema and D’ Antonio. The article stated that we are part of a post recession trend of people looking for more than purchases that show status. [People are into]” a lifestyle more focused on community, connection, quality, and creativity.” In other words, when a consumer is deciding what to purchase, that consumer is considering which vendor using these four pillars. These exact points have been the foundation for some of my prior postings:

Community: Community Business Strategy: Love Your Neighbor as Yourself, and Maybe Even Turn a Profit

Connectivity: Mobile Payment Strategy: Is Your Small Business Developing One?

Creativity: Making a Living as a Musician: Do You Have the Right Frame of Mind to Break New Ground?

Quality (in tactics): Starbucks: The Moby Dick of Beans, and this article.

Of course, if this is the current reality, what are you the business owner, doing to capitalize on the trend? Are you changing your strategy to meet the consumer movement, or are you just doing business as usual? Businesses, small, medium, and large are moving at “warp speed.”

Business Proposals: If You Can’t Stand the Heat, Find a Cooler Kitchen

They sat perched on the kitchen stools like two vultures waiting for the next customer. The problem? The pickings were slim.

My stepfather and his friend, Dan, decided to open their own plumbing business, but they only had one client, a Beverly Hills house designer, who didn’t need them that day, or the next. So, they sat by the phone talking about the employer they just quit. Dan, a Texas plumber, who took one bath a week whether he needed it or not, puffed on his cheap cigar.

That was the last straw for my mother. Out they went. Their business model needed some work, but it wasn’t going to be done in her kitchen.

Mike Periu talks about flawed business plans in his article, 3 Signs That Your Business Model is Flawed. Here is what he has to say:

Accounts Receivables and Accounts Payables are ignored: Mike is correct, but not in every situation. I prepared two recent business plans and ignored the accrual basis because one was a market, and the other a movie studio. Both require payment for goods and services at the time of the sale, or at least every week. To create AR and AP just for the sake of creating it would not add to the business plan value. But with that said, if you are a manufacturer or service company that does not collect cash immediately, then you must stagger your income based on some reasonable collection scheme.
Your income taxes aren’t calculated correctly:This is elementary to most accountants. However, recent business plans we have prepared are for flow-through entities where taxes are paid at the shareholder level. It is very hard to project taxes for the shareholders since each of their tax situations will differ. However, in the case of deferred distributions, we did make an assumption to distribute tax monies for profits recognized.
Sales forecasts are calculated using the top-down approach: This is probably good advice, that we have practiced, but with a different perspective. We don’t look at market share, but compare similar companies in the business plan we created. Then for the first two years, we have discounted the revenue and built it up slowly until the company was earning what a similar company in size would.

Business plans, strategic planning, business models, business proposals, what every you call it, take an objective eye. It is nice to dream, but dreams don’t pay the rent. Usually, clients that come to us require 2-3 times the investment than they projected just to stay afloat before the business becomes sustainable.

Business proposals need a disinterested financial person that can give a candid assessments about your assumptions. Prepare for a worse case scenario is better for the solicitors, and the investors. If your investors object to this assessment, you are working in the wrong kitchen, and have to find another to cook up a business proposal.

IT Strategy, Don’t Buy the Farm

I entered the exciting world of accounting in 1979. Back then, we didn’t have personal computers. No, we prepared our workpapers on green ledger paper. If we wanted to enter a journal entry in a client’s general ledger, we had to fill out a form and submit it to the head of data processing, Norma. Norma was a surly woman who perched a cigarette off her bottom lip like a trapeze artist hanging by her legs. Normally, you would think Norma’s business of entering data into a computer was boring. It was, until she opened the door into an office that revealed a male and female co-workers in…well shall we say, a compromising position. That performance played verbal reruns around the office for a year.

With the advent of the computer network, Norma’s days were numbered. And with cloud computing, some think the office network days are numbered.

David Rosenbaum tries to let the air out of the clouds with his article, Can Cloud Computing Clear the Air? . He talks about the hidden costs of this strategy that you must be aware of. His article reminds me of Mr. Haney of the tv sitcom, Green Acres. Mr. Douglas bought a broken down farm from Mr. Haney and every time Mr. Douglas realized that he needed something, Mr. Haney would change hats and be an expert of selling that item which Mr. Haney just happened to have in his truck. Of course, Mr. Douglas would be swindled into buying something he really didn’t need.

A cloud computing strategy could generate the same result. Your strategy should be to find the best fit for your company. To accomplish this, you should check out all of the leading vendors. Go online and read the comments from technology magazines. You don’t want to save IT expenses, at the cost of losing customers because the cloud computing system did not perform as seamless as you thought. Make a list of every major function you need and tell the vendor you want a free demo to play with for thirty days. During that thirty days, try to load some data and test, test, test.

Don’t want to reinact a scene in Green Acres:

Mr. Douglas (after being ripped off again by Mr. Haney) : “I should’ve known!”
Mr. Haney: “You sure shoulda.”

What’s in a Business Name? I Bet You Remember ACME from the Roadrunner Cartoons?

Business names can play a role in your strategy. I bet you remember the Wile E. Coyote’s supplier, ACME. The name said EVERYTHING, because they sold everything. What a great strategy that would have been for a product placement. What would have been the result if the cartoon’s producer’s created a mail order ACME with a Home Depot strategy back in 1960?

So, brand names and strategy should be inseparable.

I came across the article Capitalizing on a Business Name which expressed some valuable tips. The article displayed five different branding strategies: Familial, logical, thematic, localized, and random. I will not reiterate the strategies, or definitions of each; You can read that for yourself. Instead, I suggest you expand to other areas than branding.

First: When thinking of your name, go to your tag-line. “Nike” the strategy doesn’t say very much until it is joined with “Just do it.”

Second: Focus on your audience on what they want. If you are just another novelty store, a lousy name and tagline would be Odds and Ends, Just another novelty store. The name and tag-line reduces you to a commodity. From a business strategy point of view, a commodity is a service, or product, that is distinguished from other similar services or goods by price only. In other words, the only thing you can do with a commodity is lower your price. You don’t want your business strategy to be there. It is no wonder that commodity comes from the same root as commode(should I say more.)

Third: After distinguishing yourself in name, tag-line, and product (or service), use the available web resources to get these out. Your strategy should be consistent, deliberate, and within your budget.

Fourth: Establish a growth strategy. For many, that is a death trap. So many entrepreneurs know how to produce their product or service, but not how to grow the company and manage the production. A lack of strategy, here, will cripple all of the work you did in steps one through three.

Fifth: Create benchmarks and metrics that track your strategy. Each step I mentioned above should be able to be measured in some way. Otherwise, your business name strategy, tag line strategy, production strategy, and growth strategy will be ideas that don’t speak to you.